A sustainable spacefor human exchange

The City of Venlo not only has a new City Hall, but also a new landmark boasting an eye-catching green exterior. A meeting space has been created in which employees, citizens and all visitors feel equally at home. Due to the separation of front and back office, an open design citizen service area and an appointment system, not only do citizens feel genuinely welcome, but employees also benefit from more security and peace of mind. In line with the activity-based working concept, employees now have autonomy when deciding when, where and with whom they work. With rooms for targeted work projects, telephone booths, meeting rooms, common areas for informal exchange, ergonomic workplaces, a restaurant and much more, all employees can now choose the workplace that best supports their current work needs. This has resulted in an approach to work and a working environment that has not only increased employee satisfaction, but also made a significant contribution to making work processes within the organisation run faster and more efficiently – and all this in a far smaller building and, thanks to the C2C principles on which it is based, one of the healthiest in the country. 

Specifically, the new building based on the C2C principles and the adoption of activity-based working has produced the following results: 

+ Employee satisfaction has increased to 90% 

+ Employees enjoy flexibility and a better work-life balance 

+ More teamwork and better collaboration following the breaking down of departmental units 

+ Reduction in sick days 

+ Digitisation of administration and citizen services 

+ Reduction of office space by 6,000 m2 through ABW 

+ Energy consumption reduced by a third compared to the previous location 

+ The building generates its own energy 

+ The air in the building is cleaner than the outside air 

+ The building absorbs 30% fine dust and CO2 within a radius of 500 m